Finance Project Operational Assistant (12 Month Fixed Term Contract)

Join us on our transformation journey!

Here at Pets at Home, we’re rolling out a new Practice Management System across our veterinary business – and we need a Finance Project Operational Assistant to make it happen.

About the Role:

In this role, you’ll support the Finance Project Operational Lead to ensure a smooth migration, accurate financial data and robust processes that keep our practices focused on what matters most: pet wellbeing. You’ll play a key part in pre-migration preparation, cutover activities and hyper-care support, helping colleagues adapt confidently to new ways of working.

We can offer a 12-month fixed term contract to support the project, with hybrid working from our Support Office in Handforth, Cheshire.

What you’ll do:

• Prepare and validate financial data for migration, safeguarding accuracy and compliance
• Monitor transactions post-go-live, flag issues and support quick resolutions
• Assist with process documentation and continuous improvement initiatives
• Provide hands-on support and training to Finance and Practice teams

What we’re looking for:

• Familiarity with financial processes like transaction monitoring and reconciliation
• Strong attention to detail and confidence working with data
• Excellent communication and organisational skills
• Proficiency in Microsoft Office, especially Excel

Desirable:

• Exposure to practice management systems (e.g., Provet) or payment providers (e.g., Worldpay)
• AAT Level 3 or working towards a professional finance qualification

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

Why join us?

You’ll be part of a high-profile transformation project, gaining experience in systems implementation and process optimisation while helping us build the world’s best pet care platform.

Ready to lead the change? Apply now and help us deliver a seamless finance experience for our veterinary practices.

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