Software Development Tester

Shape the Quality Behind Every Pet Parent's Digital Journey!

Do you love delivering seamless digital experiences that customers can rely on? Join Pets at Home as a Software Test Engineer and play a key role in ensuring the quality, performance and reliability of our retail and eCommerce platforms.

About the Role

Working within Agile product teams, you'll help shape and test customer journeys across our websites, mobile apps and retail systems, ensuring every release delivers a great experience for pet parents and colleagues alike.

This role offers hybrid working from our Support Office in Handforth, Cheshire (SK9).

Key responsibilities will include;

• Testing customer journeys across web, mobile app and back-office retail systems
• Designing and executing functional, integration, regression, exploratory, API and end-to-end testing
• Validating critical eCommerce processes including search, checkout, payments, fulfilment, returns and customer accounts
• Collaborating with Product Owners, Developers, Analysts and Designers to build quality into every stage of delivery
• Supporting automation, CI/CD pipelines, defect management and continuous improvement initiatives
• Testing integrations with key business systems including ERP, OMS, WMS, CRM and payment platforms

About You

• Experience as a Software Tester, Test Engineer or QA Engineer within an eCommerce or retail environment
• Strong experience testing websites, mobile apps, APIs and integrated business systems
• Knowledge of tools such as Jira, Azure DevOps, Postman and SQL
• Understanding of test automation and modern Agile delivery practices
• A collaborative, quality-first mindset with excellent problem-solving skills

Why This Role?

Success in this role will come from your ability to understand and test complex retail and eCommerce customer journeys. Experience working on consumer-facing websites and mobile apps, particularly across checkout, payments, fulfilment, returns, promotions and customer accounts, will be key to making an impact from day one.

Why Pets at Home?

We're on an exciting digital transformation journey, investing in technology that makes life easier for pet parents and our colleagues. You'll join a supportive team where your expertise will directly influence the quality of the experiences we deliver to millions of customers across the UK.

Ready to help us build exceptional digital experiences for pets and their people? Apply today!

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

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