Trade Planning Assistant

At Pets at Home, we’re on a mission to become the best pet care business in the world. To achieve that, we rely on brilliant people who bring energy, accuracy and passion to the work they do. Our Commercial Team plays a key role in delivering compelling and market‑leading customer experiences — and we’re now looking for a highly organised Trade Planning Administrator to help make that happen.

About the Role

As a Trade Planning Administrator, you’ll support the Trade Planning Manager in delivering promotional and trade activity across the business. You’ll help maintain the yearly trade plan, ensure accuracy across systems, track performance and support communication between Trading, Marketing and Retail.

This is a detail‑focused role where you’ll become a super‑user of our promotion management systems, helping to drive consistency, accuracy and compliance. Working closely with cross‑functional teams, you’ll play a key part in ensuring plans are aligned, deadlines are met and our commercial strategy is delivered smoothly.

This role is hybrid, with a requirement to be in our Handforth Support Office at least three days per week.

What you’ll do

• Support administration of the annual Trade Plan and maintain it as a single, reliable source of truth.

• Review internal systems to ensure alignment with the Trade Plan and highlight any issues.

• Check for clashes across promotional activity and ensure alignment to Secondary Space principles.

• Maintain RAG reporting so stakeholders have up‑to‑date visibility of progress.

• Manage the end‑to‑end POS process — briefing, asset requests and validation.

• Support in‑store communications and Secondary Space activity (e.g., Power Panels, Clip Strips, Sync).

• Assist with promotional performance reporting and maintain forecasting documents.

• Support the loading of promotional offers into data systems when required.

• Take meeting notes, organise diaries and coordinate weekly Trade Planning meetings.

• Manage updates to The Hive and CPA compliance.

• Provide ad‑hoc administrative support, including presentation creation.

• Deputise for the Trade Planning Manager when needed.

About You

You’ll be someone who thrives in a busy, fast‑moving environment and takes real pride in accuracy and organisation. You’ll enjoy working cross‑functionally and contributing to the evolution of our trading processes.

You’ll bring:

• Advanced Excel skills.

• Experience working in an administrative role.

• Strong attention to detail and the ability to anticipate obstacles.

• Ability to work collaboratively with a range of teams.

• Great organisational skills and the confidence to work on your own initiative.

• A desire to learn and contribute to improving processes.

• Good presentation skills.

Desirable (but not essential):

• Experience in project management or familiarity with project tools.

• Knowledge of Power Query or VBA.

• Experience in Buying or Merchandising.

Inclusion

Pets just see people. They aren’t biased and they don’t discriminate. We take inspiration from pets and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves — so even if your experience doesn’t perfectly align, if you believe you can make a unique contribution through your values and behaviours, we want to hear from you.