Transactional Finance Assistant - Part Time

Location: We welcome applications from those looking to work 23.4 hours per week, working one day from our Support Office in Handforth, Cheshire.

About Your Role

Join a thriving, collaborative finance team where your attention to detail and problem-solving skills will make a real impact. We’re looking for a Transactional Finance Assistant to support the smooth running of rent payments across over 450 Pet Care Centres as well as service charges and insurance.

In this role, you’ll play a key part in ensuring rent is paid on time, investigating misallocated funds, and tracking down missing payments. You’ll be the go-to person for providing accurate financial information and delivering excellent customer service — including confidently handling phone queries.

This is a fantastic opportunity for someone with strong administration skills and a working knowledge of Excel (including VLOOKUPs). You don’t need a background in finance — we welcome transferable skills. With a large finance department and a supportive team around you, there’s plenty of room to learn, grow, and develop your career.

Key Responsibilities

• Establish and build strong relationships both internal and external to ensure excellent levels of communication.
• Provide support to the Property Finance Team to ensure efficient payments to Managing agents of our estate of over 450 properties.
• Ensure the accurate entry of invoices and credit notes in the agreed SLA times to ensure vendors are paid on time.
• Participate in projects to drive change and efficiencies, including automation of invoices, purchase ledger workshops.
• Adhere to SLA’s set to ensure productivity is optimised and the best customer service is achieved.
• Complete statement reconciliations and resolve reconciling items to ensure accounts are paid on time, preventing accounts from going on stop.
• Ensure Queries and overdue accounts are managed and resolved quickly as to prevent business critical situations, escalating in accordance with SLAs.

About You

If you're someone who thrives in a flexible working environment and brings strong administrative and computer skills, we’d love to hear from you. Whether you prefer to work across 3 days or spread your 23.4 hours over 4, we’re open to how your schedule fits best within our core hours of 08:30–17:00. You’ll be comfortable using office-based systems, have a good telephone manner, and be familiar with Excel. An understanding of finance and SAP is a bonus, but not essential — we value transferable skills and a willingness to learn.

You’ll be confident managing your own workload, happy working independently, and enjoy collaborating with a supportive team. Enthusiasm, adaptability, and a friendly approach go a long way here. We’re proud of our welcoming office culture — and yes, dogs are very much part of the team too! If this sounds like the kind of environment where you’d thrive, we’d be excited to hear from you.

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.