Veterinary Care Assistant

We’re delighted to offer an excellent opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our team at Hedge End Vets for Pets.

Our bright, spacious, and air-conditioned practice has been purpose-built to industry-leading standards and is equipped with state-of-the-art technology, including digital X-ray facilities and an in-house laboratory.

In this role, you’ll support colleagues with a range of non-clinical duties to help ensure the smooth running of the practice and deliver the highest standard of patient care.

This position is ideal for someone looking to progress into a Student Veterinary Nurse role in the future.

This is a Full-Time role working 38 hours per week

If you share our commitment to outstanding pet healthcare and exceptional customer service, we’d be delighted to hear from you.

The attributes required

• You offer a warm, friendly welcome to clients and their pets as soon as they arrive at the practice.
• You stay fully informed about all practice services, enabling you to confidently guide clients when needed.
• You remain calm, attentive, and focused on delivering an excellent client experience.
• You bring enthusiasm and energy to your role, with a genuine passion for both customer service and animal care.
• You can handle a wide range of situations—providing comfort during difficult moments and celebrating the happier ones, such as a puppy’s first visit.
• Your positive, engaging personality helps create a supportive and welcoming atmosphere for both clients and colleagues.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits
In return, we offer a range of benefits including a 20% discount at the Vet Group, Pets at Home and the Groom Room, access to additional discounts and cashback schemes, in-house career development opportunities, a pension scheme and generous holiday allowance. 

We’re committed to building a team as diverse as the communities we serve. Our inclusive culture celebrates individuality, so if you meet the requirements of this role, we’d love to hear from you.

Location: SO30 2UH

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!